Terms and conditions
These terms govern your use of www.visualpdf.com and your purchases of Premium. You can use the tools without an account, and by using the site you accept the sections that apply to everyone. Creating an account means you accept these terms in full. You need an account to buy Premium, so the sections on buying it apply to every purchase.
Last updated: October 27, 2026
Who we are
Visual PDF is published, and Premium is sold, by:
- Emmanuel Jégo EI (entrepreneur individuel)
- Registered in the French national business register (RNE), SIREN 850 238 825
- VAT number: FR25850238825
- Address: 26 B rue Émile Bernard, 35700 Rennes, France
- Email: contact@visualpdf.com
The service
Visual PDF provides online tools to manipulate, edit and create PDF documents: merging, splitting, compressing, signing, watermarking, converting and more. Almost all tools run entirely in your browser. The Word, Excel and PowerPoint converters use our server, as described in the privacy policy.
You can use the tools without an account. An account is optional. You need one to buy Premium, to join someone's workspace and to save signatures and watermarks.
Your account
You create an account with "Continue with Google" or with a sign-in link we email to you. There is no password. You must be at least 15 years old to create one.
An account is for one person. Do not share it, and keep access to your email address and your Google account secure, since whoever controls them can sign in as you. Tell us at once if you think someone else has used your account.
You can delete your account at any time from your account page. If you own a workspace whose subscription is still running, including one that is cancelled but has not reached its end date, end it today from the account page or hand the workspace to a member first. Deleting your account closes the workspace you own. Its members are removed from it and get an email. Deleting the account also ends a running 7-day pass. Nothing is refunded for the days left, but if you are still within your withdrawal period you can withdraw first and get your money back (see "Your right of withdrawal" below).
Suspension and termination
We may suspend or close an account that breaks these terms, for example through abuse of the service, fraud or illegal content. We tell you first by email and give you time to respond, unless the breach is serious or urgent, such as an attack on the service or content that is clearly illegal.
If we close an account that has paid for Premium, we refund the unused part of the prepaid period, pro rata. We do not refund it when we close the account because of a serious breach of these terms.
You can stop using the service at any time.
Workspaces and teams
Every account has its own workspace. A Premium subscription belongs to a workspace and is sold per seat. The owner of the workspace pays for it, manages billing and decides who joins.
The owner invites people by email. An invitation works only for the address it was sent to. Members of a workspace see each other's name and email address. The owner also sees the workspace's activity history. The owner can remove a member, and a member can leave at any time. In both cases that person loses the workspace's Premium features right away, and the items they shared with that workspace are unshared from it.
If an organization runs a workspace for its staff, that organization is responsible for its own use of its members' personal data. Visual PDF stays responsible for accounts, billing and security. Business customers can ask us for a data processing agreement.
Acceptable use
You agree to use the service lawfully. In particular, you must not:
- Process, save or share documents, images or text whose content is illegal or that you have no right to use.
- Save or share a signature that is not yours, or that you have no permission to use.
- Share your account, or let several people use one Premium seat. A seat is for one person.
- Resell the service or its processing, or use the conversion service as a backend for another product, without our written permission.
- Attempt to disrupt or overload the service, or to bypass its security measures, quotas, rate limits or Premium limits.
- Access the service through automated means (bots, scripts, scraping), except for normal search-engine indexing.
Your files and saved items stay yours
You keep every right to the documents you process with Visual PDF. We claim no license and no ownership over them. The only operations performed on your files are the technical steps needed to run the tool you used.
The same goes for the signatures and watermarks you save to your account. We store them encrypted, only to give them back to you. When you share one with a workspace, you allow its members to place it on their documents for as long as the share lasts. You can withdraw a share at any time, and the owner of a workspace can remove an item someone shared into it.
You remain responsible for what you process, save and share, and for keeping copies of your originals.
Reporting illegal content
Saved and shared signatures and watermarks are stored on our servers, so the EU Digital Services Act applies to them. Our point of contact for users and for authorities is contact@visualpdf.com. You can write to us in English or French.
To report content you believe is illegal, write to that address or use the "Help and feedback" form. Say where the content is, why you think it is illegal, give your name and email address (unless the report concerns child sexual abuse material), and confirm that you believe in good faith that your report is accurate and complete. We confirm receipt, look at each report without delay and tell you what we decided. A person reviews every report. We use no automated moderation.
If we remove or block content, or restrict an account, we tell the person concerned what we did and why, unless the law forbids it. You can contest that decision by replying to us.
Intellectual property
The Visual PDF site, name, logo, design and software are the property of the publisher. You may not copy, modify, distribute or create derivative works from them without prior written permission.
Availability and warranty
We work to keep the service fast and reliable, but we do not guarantee that it will be uninterrupted or error-free, or that a tool's output will match your expectations in every case. Results of client-side tools can also depend on your browser and device. Always keep your original files.
The free plan is provided "as is" and "as available". Premium comes with the legal guarantee of conformity for digital services, described under "Legal guarantees" below. Nothing in these terms limits or excludes the statutory rights you hold as a consumer.
Third-party services
Some features rely on the third-party services listed below. Your use of these features is also subject to those providers' own terms and policies. We are not responsible for external sites linked from Visual PDF.
- Cloudflare hosts the service, stores account data and saved items, sends our emails and runs the Turnstile anti-abuse check.
- Microsoft performs the Word, Excel and PowerPoint conversions.
- Google provides Google sign-in and the optional Google Drive import.
- Stripe processes Premium payments. The merchant of record for each purchase is Sold through Link, LLC, a Stripe affiliate (see "Payment through Link" below).
Payment through Link, a Stripe affiliate
Payment for every purchase goes through Sold through Link, LLC ("Link"), a Stripe affiliate that acts as merchant of record. Link takes your payment, handles VAT, and emails you the receipt and the invoice in its own name. Paying Link settles what you owe us. Your bank statement shows the charge as "LINK.COM* EMMANUEL JEGO". Some banks cut it short, for example to "LINK.COM* EMMANUEL JEG".
We remain the provider of Premium and answer for it. Questions about a charge can go to Link support or to us. Questions about the service come to us.
Link's purchase terms also apply to the payment, and Link's refund policy may give you a refund in cases these terms do not cover. At link.com you can also see your orders, update your payment method and cancel a subscription. If you ask Link to delete your data, Stripe cancels the subscriptions you bought through Link.
What you can buy
You need an account to buy Premium. You must be an adult to buy it, or have a parent's or guardian's permission.
- Premium Subscription: billed per seat, monthly or yearly, from 1 to 25 seats. One seat is for one person. The subscription belongs to your workspace, and you can invite one person per extra seat. It renews automatically until you cancel it.
- Premium Week: a 7-day pass for one person, paid once. It does not renew.
What you need
Premium runs in a recent version of a major web browser with JavaScript turned on, on a computer, tablet or phone. You need an internet connection to sign in and for the Office converters. The limits above and the acceptable use rules above apply to keep the service available for everyone.
Prices
Prices are in euros and include VAT. There are no other fees. The pricing page always shows the current prices. On the date of these terms they are:
- Premium Week: €6, paid once.
- Premium Subscription, seat 1: €9.00 per month, or €60 per year.
- Seats 2 to 4: €8.10 per seat per month, or €54 per seat per year.
- Seats 5 to 9: €7.20 per seat per month, or €48 per seat per year.
- Seats 10 to 25: €6.30 per seat per month, or €42 per seat per year.
How the price is worked out
Each seat pays the rate of its own band. For example, 10 seats billed monthly cost €9.00 + 3 × €8.10 + 5 × €7.20 + €6.30 = €75.60 per month. The yearly plan is charged once a year for the whole year. The pricing page also shows it as a monthly figure, to compare it with the monthly plan. For more than 25 seats, contact us.
Outside the euro area, the pricing page may show prices in your own currency. Those are estimates only: we convert the euro prices at the latest European Central Bank reference rate and add 3% for the cost of conversion. Stripe's payment page may show and charge a converted price in your own currency, at a rate Stripe sets, which can differ from our estimate. Your bank may add its own fees.
Promotion codes, when we offer them, can be entered on Stripe's payment page for a subscription. They do not work on the pass. The price shown on Stripe's payment page just before you confirm is the price you pay.
Where Premium can be bought
Stripe does not sell through Link to some countries and territories, including China, Russia, Cuba, Iran, North Korea and Syria. Premium cannot be bought from those places. The list is Stripe's, and it can change.
How to order
Buying takes these steps:
- On the pricing page, choose the subscription (monthly or yearly, and the number of seats) or Premium Week. The upgrade window in a tool offers one seat or the pass.
- Sign in, or create an account. Creating an account means you accept these terms.
- Stripe's secure payment page opens. It shows what you are buying, the price with VAT and, for a subscription, how often you will be charged. Enter your payment details and confirm.
- Link emails you a receipt, and Premium turns on in your account.
Correcting an order, language and records
Until you confirm on Stripe's page you can go back to change the offer, the number of seats or the billing period, or leave without paying. Nothing is charged before you confirm. The contract is formed when the payment is confirmed.
The contract is offered in English, French, German, Spanish, Italian, Portuguese, Russian, Chinese, Indonesian and Japanese.
Link's receipt and invoice are your record of the order, and you can also find your orders at link.com. We keep every dated version of these terms. Ask us and we will send you the version that applied to your purchase.
When Premium starts
Premium starts as soon as we receive Stripe's confirmation of the payment, usually within a minute. The 7 days of a pass count from that moment. If you have paid and Premium is not on after a few minutes, write to us.
Some payment methods confirm the payment only later. A Premium Week paid that way does not turn on by itself yet. Write to us once the payment has gone through and we switch it on, with the 7 days counted from then.
Renewal
A subscription renews automatically at the end of each month or year, for the same number of seats, or the lower number you scheduled, at the price that applies on the renewal date. Link charges the payment method on file. Your account page shows the next renewal date. Link may email you before a renewal.
This rule is for consumers on the yearly plan. We must remind you of the renewal between three months and one month before it, and tell you the date by which you can refuse it. If we did not, you can end the subscription at any time after it renews. You then get back the unused part of the period, pro rata, within 30 days of the termination (Code de la consommation, article L215-1).
Renewal rules of the Consumer Code
As article L215-4 of the Code de la consommation requires, articles L215-1 to L215-3 (including L215-1-1) and L241-3 are reproduced in full below, in French as in force on the date of these terms, each followed by an English translation. Only the French text has legal force.
Article L215-1, in French:
Pour les contrats de prestations de services conclus pour une durée déterminée avec une clause de reconduction tacite, le professionnel prestataire de services informe le consommateur par écrit, par lettre nominative ou courrier électronique dédiés, au plus tôt trois mois et au plus tard un mois avant le terme de la période autorisant le rejet de la reconduction, de la possibilité de ne pas reconduire le contrat qu'il a conclu avec une clause de reconduction tacite. Cette information, délivrée dans des termes clairs et compréhensibles, mentionne, dans un encadré apparent, la date limite de non-reconduction.
Lorsque cette information ne lui a pas été adressée conformément aux dispositions du premier alinéa, le consommateur peut mettre gratuitement un terme au contrat, à tout moment à compter de la date de reconduction.
Les avances effectuées après la dernière date de reconduction ou, s'agissant des contrats à durée indéterminée, après la date de transformation du contrat initial à durée déterminée, sont dans ce cas remboursées dans un délai de trente jours à compter de la date de résiliation, déduction faite des sommes correspondant, jusqu'à celle-ci, à l'exécution du contrat.
Les dispositions du présent article s'appliquent sans préjudice de celles qui soumettent légalement certains contrats à des règles particulières en ce qui concerne l'information du consommateur.
Par exception au premier alinéa du présent article, pour les contrats de fourniture de service de télévision au sens de l'article 2 de la loi n° 86-1067 du 30 septembre 1986 relative à la liberté de communication et pour les contrats de fourniture de services de médias audiovisuels à la demande, le consommateur peut mettre gratuitement un terme au contrat, à tout moment à compter de la première reconduction, dès lors qu'il change de domicile ou que son foyer fiscal évolue.
Article L215-1, in English:
For service contracts concluded for a fixed term with a tacit renewal clause, the professional providing the services must inform the consumer in writing, by a dedicated letter addressed to them by name or a dedicated email, no earlier than three months and no later than one month before the end of the period in which renewal can be refused, that they may choose not to renew the contract they concluded with a tacit renewal clause. This information, given in clear and understandable terms, states the deadline for refusing renewal in a prominent box.
If this information was not sent to the consumer as the first paragraph requires, the consumer may end the contract free of charge at any time from the renewal date.
In that case, advance payments made after the last renewal date or, for open-ended contracts, after the date on which the initial fixed-term contract became open-ended, are refunded within thirty days of the termination date, minus the sums corresponding to the performance of the contract up to that date.
This article applies without prejudice to the provisions that, by law, subject certain contracts to specific rules on consumer information.
By way of exception to the first paragraph of this article, for contracts for the supply of a television service within the meaning of article 2 of law no. 86-1067 of 30 September 1986 on freedom of communication, and for contracts for the supply of on-demand audiovisual media services, the consumer may end the contract free of charge at any time from the first renewal if they move home or their tax household changes.
Article L215-1-1, in French:
Lorsqu'un contrat a été conclu par voie électronique ou a été conclu par un autre moyen et que le professionnel, au jour de la résiliation par le consommateur, offre au consommateur la possibilité de conclure des contrats par voie électronique, la résiliation est rendue possible selon cette modalité.
A cet effet, le professionnel met à la disposition du consommateur une fonctionnalité gratuite permettant d'accomplir, par voie électronique, la notification et les démarches nécessaires à la résiliation du contrat. Lorsque le consommateur notifie la résiliation du contrat, le professionnel lui confirme la réception de la notification et l'informe, sur un support durable et dans des délais raisonnables, de la date à laquelle le contrat prend fin et des effets de la résiliation.
Un décret fixe notamment les modalités techniques de nature à garantir une identification du consommateur et un accès facile, direct et permanent à la fonctionnalité mentionnée au deuxième alinéa, telles que ses modalités de présentation et d'utilisation. Il détermine les informations devant être fournies par le consommateur.
Article L215-1-1, in English:
Where a contract was concluded electronically, or was concluded by other means and the professional, on the day the consumer terminates it, offers the consumer the possibility of concluding contracts electronically, termination is made possible by that means.
To that end, the professional provides the consumer with a free feature for completing, electronically, the notification and the steps needed to terminate the contract. When the consumer gives notice of termination, the professional confirms receipt of the notice and informs the consumer, on a durable medium and within a reasonable time, of the date on which the contract ends and of the effects of the termination.
A decree sets out, in particular, the technical arrangements that ensure the consumer is identified and has easy, direct and permanent access to the feature mentioned in the second paragraph, such as how it is presented and used. It determines the information the consumer must provide.
Article L215-2, in French:
Les dispositions du présent chapitre, à l'exception de l'article L. 215-1-1, ne sont pas applicables aux exploitants des services d'eau potable et d'assainissement.
Article L215-2, in English:
The provisions of this chapter, except article L. 215-1-1, do not apply to operators of drinking water and sanitation services.
Article L215-3, in French:
Les dispositions du présent chapitre sont également applicables aux contrats conclus entre des professionnels et des non-professionnels.
Article L215-3, in English:
The provisions of this chapter also apply to contracts concluded between professionals and non-professionals.
Article L241-3, in French:
Lorsque le professionnel n'a pas procédé au remboursement dans les conditions prévues à l'article L. 215-1, les sommes dues sont productives d'intérêts au taux légal.
Article L241-3, in English:
Where the professional has not made the refund under the conditions set out in article L. 215-1, the sums due bear interest at the legal rate.
Changing seats or billing period
Only the owner of the workspace can make these changes, from the pricing page or the account pages. More seats and a switch of billing period are confirmed on a Stripe page that shows the amount first. Fewer seats are scheduled from our page without a Stripe page, since nothing is charged.
- More seats apply as soon as you confirm. Stripe charges at once the price of the new seats for what is left of the current period.
- Fewer seats apply at the next renewal. Nothing is refunded for the current period. You cannot go below the number of members plus pending invitations, and you can undo the decrease before the renewal.
- Switching between monthly and yearly billing applies at once, for the same seats. Stripe credits the unused part of the current period and charges the new one.
- These changes are not possible while a cancellation is pending or a payment is overdue. While fewer seats are scheduled, undo that decrease before switching billing period or keeping a cancelled subscription.
Cancelling a subscription
The owner can cancel at any time with "Cancel subscription" on the account page, then confirm on Stripe's page. While a payment is overdue that button is not available. Update the card from "Manage billing" first, or use "End it today" (below). You can also cancel at link.com.
The subscription then ends at the end of the period already paid, with no further charge. Every seat keeps Premium until that date, which the account page shows. We email the owner a confirmation of the cancellation, with that date. Nothing is refunded for the rest of the period, except under your right of withdrawal. Until that date, "Keep the subscription" undoes the cancellation.
Ending a subscription today
The owner can also choose "End it today" on the account page. Premium then stops at once for everyone in the workspace, and nothing is refunded for the rest of the period. This works even while a payment is overdue. Members stay in the workspace in case you subscribe again. We email the owner a confirmation.
If you are still within your withdrawal period, withdraw instead. You then get all your money back.
Premium Week
The pass costs one payment and lasts exactly 7 days. It covers one person, with no workspace features. It never renews and never charges you again. You cannot buy a pass while your account already has Premium, from a pass or from a seat.
Overlapping purchases
Some purchases can overlap, and one is never credited against the other. Check your account page before you buy:
- If you buy a subscription while a pass is running, the pass keeps running until its end. It is not credited against the subscription or refunded.
- If you already have a seat in someone else's workspace, you can still buy a subscription for your own workspace. Nothing stops you from paying twice.
- Deleting your account ends a running pass with it, and nothing is refunded for the days left, unless you withdraw first.
Failed payments
If a renewal payment fails, Stripe tries again over the following days and we email the owner. Every seat keeps Premium in the meantime. The owner can update the card from "Manage billing" on the account page.
If the payment still fails, the subscription ends and Premium stops for the whole workspace. We email the owner and the members.
Handing a workspace to another member
The owner can make a member the new owner from the Teams page. That member's own workspace must be free and empty, and it is closed. The previous owner stays as a member and gets a new, free workspace.
The new owner manages billing from then on, and Link sends receipts and invoices to their email address. The transfer does not change the payment method saved for the subscription. That card keeps being charged until the new owner replaces it from "Manage billing". Agree on this together before the transfer. The new owner should then add their own payment method straight away.
The previous owner can no longer change or cancel the subscription from Visual PDF. If their card is still being charged, they can write to us at contact@visualpdf.com and we stop it. We set the subscription to end at the end of the period already paid, unless the new owner replaces the card before then.
Your right of withdrawal
If you buy as a consumer, you can withdraw from a purchase within 14 days after the day you made it, without giving a reason, and get a full refund. If the 14th day is a Saturday, Sunday or public holiday, you have until the end of the next working day (Code de la consommation, articles L221-18 and L221-19). This applies to each new subscription and to each Premium Week pass. Renewals, extra seats and a switch of billing period change a running subscription. They do not open a new withdrawal period.
Premium starts at once and you can use it during those 14 days. We still refund you in full, without deducting the days used.
To withdraw, tell us before the 14 days are over, by email at contact@visualpdf.com or through the "Help and feedback" form. Use the model form below or any clear statement. To help us find the purchase, give your account's email address and the date you bought it. You can also ask Link support, giving "cooling off period" as the reason.
Premium then ends. For a subscription, it ends for every seat. We refund everything you paid for that purchase, including any seats added since, within 14 days of receiving your withdrawal, through the payment method you used. Withdrawing costs you nothing.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
- To: Emmanuel Jégo EI (Visual PDF), 26 B rue Émile Bernard, 35700 Rennes, France, contact@visualpdf.com
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*):
- Ordered on (*)/received on (*):
- Name of consumer(s):
- Address of consumer(s):
- Signature of consumer(s) (only if this form is notified on paper):
- Date:
- (*) Delete as appropriate.
Refunds
Outside the right of withdrawal, nothing is refunded for the unused part of a period, for fewer seats, for a cancellation, for "End it today" or for a pass you did not use. Your statutory rights still apply: the legal guarantees below, the yearly renewal rule above, and a pro rata refund if we close your account for a reason other than a serious breach of these terms.
Link's refund policy may also give you a refund within 60 days of purchase in the cases it lists, such as a charge for something you did not receive, a duplicate charge or a charge you did not authorize.
Legal guarantees (mandatory notice)
As a consumer, you can use the legal guarantee of conformity if a defect of conformity appears at any time while Premium is supplied to you. During that time, you only have to prove that the defect exists, not when it appeared.
With Premium Week, Premium is supplied for 7 days, counted from the moment it turns on. With a subscription, it is supplied for each one-month or one-year billing period, renewals included, until the subscription ends. In each case the guarantee covers the whole supply period.
The legal guarantee of conformity includes our duty to supply all the updates needed to keep Premium in conformity for the whole time it is supplied to you.
It gives you the right to have Premium brought into conformity without undue delay after you ask, free of charge and without major inconvenience to you.
You can get a price reduction and keep Premium, or end the contract and get a full refund in exchange for giving up Premium, in these cases: we refuse to bring Premium into conformity; bringing it into conformity is delayed without good reason; it cannot be done without costs for you; it causes you major inconvenience; or the defect persists after we tried and failed to fix it.
You also have the right to a price reduction or to end the contract when the defect is so serious that an immediate reduction or termination is justified. You then do not have to ask us to bring Premium into conformity first. If the defect is minor, you can end the contract only if it does not involve paying a price.
Any period when Premium is unavailable while we bring it back into conformity suspends the guarantee for the time that was left, until Premium is supplied in conformity again.
These rights result from articles L224-25-1 to L224-25-31 of the Code de la consommation.
A trader who obstructs the legal guarantee of conformity in bad faith faces a civil fine of up to €300,000, which can be raised to 10% of average annual turnover (Code de la consommation, article L242-18-1).
You also have the legal guarantee against hidden defects, under articles 1641 to 1649 of the French Civil Code, for two years from the discovery of the defect. It gives you the right to a price reduction if you keep Premium, or to a full refund if you give it up.
To use these guarantees, contact Emmanuel Jégo EI (Visual PDF): write to contact@visualpdf.com, use the "Help and feedback" form, or send a letter to 26 B rue Émile Bernard, 35700 Rennes, France.
Price changes
We may change our prices. A new price never applies to a period you have already paid. Subscribers get an email at least 30 days before a new price applies to their renewal, and can cancel before then at no cost. A pass is always sold at the price shown when you buy it.
Business customers
If you buy for your business, the consumer sections (withdrawal, the yearly renewal rule and the guarantee of conformity) do not apply to you, with two exceptions. A business with five employees or fewer that buys outside its main field of activity keeps the consumer rights to information and withdrawal (Code de la consommation, article L221-3). Associations and other non-professional bodies keep the yearly renewal rule (article L215-3).
Payment is taken upfront. Any sum a business customer owes and pays late bears interest at three times the French legal interest rate, plus the fixed recovery indemnity of €40 (Code de commerce, articles L441-10 and D441-5). Link calculates and invoices VAT. We cannot promise that Stripe's payment page lets you enter a VAT number or that reverse charge applies.
Our liability to a business customer is limited to the amounts it paid us in the 12 months before the event, except in cases of gross negligence or willful misconduct. A data processing agreement for the workspace data is available on request.
Liability
To the extent permitted by applicable law, the publisher is not liable for indirect damages, such as loss of data or loss of business, where they do not result from a breach of our obligations. This clause does not exclude liability that cannot be excluded under French law, including in cases of gross negligence or willful misconduct. Nothing in these terms limits the statutory rights you hold as a consumer. Business customers have the specific limit set out above.
Personal data
Our privacy policy explains what we keep about purchases and why. Stripe and Link process your payment details as independent controllers, under their own privacy policies. We never see or store your full card number.
Complaints
If something goes wrong with a purchase, write to us at contact@visualpdf.com or through the "Help and feedback" form.
If we cannot settle it together, a conciliateur de justice can help you for free (www.conciliateurs.fr). If you live in another EU country, Iceland or Norway, the European Consumer Centre of your country can also help for free. You can take the dispute to court at any time, as set out under "Governing law".
Governing law
These terms are governed by French law. If you are a consumer, you also benefit from any mandatory protections of the law of your country of residence. If we cannot settle a dispute between us, it goes to the competent French courts, subject to mandatory consumer rules on jurisdiction.
Changes to these terms
We may update these terms, for example when the service evolves. The current version, with its date, is always published on this page, and we keep the earlier ones.
If you have an account, we email you about a significant change at least 30 days before it applies. You can delete your account before then if you disagree. The version published on the day you buy applies to that purchase. For a subscription, a significant change applies at the next renewal at the earliest, and you can cancel before then.
Contact
For any question about these terms or a purchase, use the "Help and feedback" form or write to contact@visualpdf.com. Our postal address is 26 B rue Émile Bernard, 35700 Rennes, France.